Recieves an email, sms on the next steps to login to the portal to complete the onboarding and to register for classes
Stages
Sub Stages
Activities
Prerequisites
Program Induction
Electives
Learning Environment
OSL
LVC
Practice Labs
Notes
Assessment test
Project
Mentoring Sessions
Learners Goal
Pain Points
Learner’s Perspective
Touchpoints
Opportunities
Onboarding
Programs Page
CLaim and generate certificate
Job guarantee program
Post learning
cohort based learning - option to change cohorts
program card shows the individual’s progress along with the total number of weeks remaining to complete
have to explicity register for a live class
shows the individual’s progress
shows the total number of weeks remaining to complete
1 . prerequisites, courses, electives, certification displayed
2 . multiple courses, with each showing which course has labs, live classes, self learning
3 . electives & prerequistes are optional and not graded
LSM/cohort manager will conduct the orientation session to explain about the program curriculum and introductory session.
LSM/cohort manager will conduct the orientation session to explain about the program curriculum and introductory session.
The learner watches the self learning videos as per the course curriculam
The learner attends the live calsses as per the schedule
The learner attends the labs if their program supports labs to practice whatver they learnt in lvc and osl
The learner can take and view notes during any point in their learning journey
The learner takes graded tests which helps them to get the course certificate
The learner does projects and submit them. If they pass they can get course certificate.
The learner can connect with their mentors with regards to any query with their course.
Optional courses that the learner can opt for to upskill themselves.
The learner can access OSL, LVC, Assesments, Projects, Community.
The learner browse throught the prerequisites and get to know about the optional courses available.
scheduling calls to get mentorship
users can create and manage resumes thorugh a vendor site
gets a score for resumes
users can schedule mock interview sessions and recieve a score and feedback on their performance
users can attend mock tests and gets a score and areas to be improved
search for jobs based on location or experience or nly simplilearn jobs
PG program
Exploring LMS Dashboard
Pre learning
During learning
Mr X journey after enrolling for a course
To know the initial process to get started with the platform.
Curious to know about other learners enrolled to the course
Get an overview lms dashboard and courses that they have enrolled to
To see if they need to do any of the course from prerequisites depending on their knowledge of the topic.
to get details of the entire program curriculum, prerequistes, start date, live classes and general info
To learn at their own pace
To attend the live classes and get valuable knowledge
To practice and develop their skills on the topics that they have learnt.
Take important notes at any point of the Learning Journey
To pass the assesment test
To complete the project asap
To setup a one on one with the mentors regarding feedback, doubts, discussion
To upskill themselves beyond the course contents
to develop soft skills for interviews and to get hired
Recognition of their achievement
unlocking career services
carrer mentoring services
profile building services
mock interview services
mock technical test
apply for a job
Community Thread
A discussion thread generated in the community at the time of onboarding where the people can get to know each other
Community Thread
A discussion thread generated in the community at the prerequisite page where the learners can get to know who are taking the course and can interact with each other
Shared/Collaborative labs where people can share and work on the same workspace
Learners can see at what point in the video other learners have taken notes
During the assesments the learner can provide explanation while answering.
After the assesments they can view other people explanation and interact with them.
During the project, if they get a doubt, there should be a disucssion forum designated for projects
if they failed a project, providing them with sample projects for assistance
Forming groups and working on projects together
Live rooms for projects where people can join and discuss each other problems and how they r solving it
Learner who has completed a project can be assigned as a buddy to help others
Once learner has submitted project, they can view other project and share their thoughts on their work and can recieve feedback for his work
Mentoring Rooms:
The learners can setup one on one calls with the mentors to discuss about the doubts.
There can also be group mentoring session where the mentors can connect with a group learners who are having similar doubts
From profile building services, learners can share the resume they have created and get feedback
Auto posting certificate to community so that other peers can congratulate and get motivated from
discussion forum for career mentoring/mock interviews to share past experiences/tips to ace intevriews
Poll Mentoring Sessions
The mentors can run polls on the community to orgainse a mentoring session
breakout rooms/ discussion rooms
Before LVC to generate engagement.
During LVC to reduce the cognitive load
After LVC to discuss each others learnings.
breakout room after LVC can be led by mentors for doubts session about that class
Email and notifications
Can touch the user through notification stating about number of people taking the prerequisites and they can interact with them.
Community / Dashbobard-
Introducing yourself to peers before Induction to get yourself acquainted with the people taking the same course and to get any updates or ask doubts which were missed in orientation
Can connect with LSM managers to resolve any query about program
Q&A for every OSL where peers can ask doubts and others reply which increases learning and engagement.
Each post in Q&A can be linked to a partilcuar lecture to be able to find easily
Most interacted post in Q&A can be featured on top
peers can search for any question and filter in Q&A
Peers answering the most right answers frequently can be recognized with badges
After each lesson the learner can comment their takeaways which can then be seen by their peers and they can interact and communicate from there.
Trainer(s) and Mentor(s) introduction
Can introduce basic information about the trainers and the mentors who are handling the cohort
Notifying learners in the onboarding email with a link to start meeting peers before cohort begins
An optional visual tour of the platform would make onboarding more easy to understand for new users
Not aware of other peers opting for prequistes, As its not mandatory and only few take up prerequistes
How to resolve a query about the program curriculam
learning by watching videos becomes monotonous and there is lack of interaction with peers to clarify doubts at this stage
Learners might want to what went wrong with their chosen answers in a test and how he performed compared to other peers and discuss with them
Lack of interaction and collaboration is also adding to the procrastination of the project submission
Learners need help when they are actually working on the project
getting to know past experiences or tips from people who have secured a job or attended mock interviews
one way communication from trainer
ask doubts during practicing labs
Learners don’t want to miss any important segment in the OSL.
Long Duration of the live classes
No peer interaction during or after the class.
Not able to connect with the other learners in the cohort
No Info on the trainer during onaboarding
and
Not aware of other peers opting for electives, As its not mandatory and only few take up electives
Community Thread
A discussion thread generated in the community at the electives page where the learners can get to know who are taking the course and can interact with each other
Email and notifications
Can touch the user through notification stating about number of people taking the electives and they can interact with them.